You’re Selling Products. They’re Buying Moments.
Let me start with something slightly uncomfortable. If your entire marketing strategy still revolves around “getting people to your website” you might be optimizing for a world th…
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Let me start with something slightly uncomfortable. If your entire marketing strategy still revolves around “getting people to your website” you might be optimizing for a world th…
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In recent years the battle between user identification systems and privacy protection tools has intensified. Websites, advertising platforms and other services strive to accuratel…
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If you’ve bought anything online in the last twenty years you probably followed the same routine without even thinking about it. You search for a product. You open a few tabs. You…
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I don’t think most founders wake up one day and decide to give their brand away. It doesn’t happen in one dramatic moment. There's no clear fork in the road where you knowingly ch…
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For a long time, growing an internet business felt almost unfair. You could have a decent product, an okay website and a few ads that didn’t embarrass you - and suddenly you were …
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For years, saying you were a “DTC brand” felt like saying you were building the future. It implied you were smarter than legacy retail. Closer to your customers. More modern. More…
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Blind boxes didn’t become popular by accidentNobody didn’t take blind boxes seriously at first. When they started showing up outside of toys and collectibles, they felt like a nov…
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A few years ago, if you asked most e-commerce brands where sales happened, the answer was straightforward. Sales happened on the website. Everything else existed to support that m…
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People shopping online these days usually just skim. They don't really browse slowly like they used to.Instead of taking our time with careful clicks we now just flick our thumbs …
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In this day and age, price labels are no longer permanent fixtures they are simply codes. The backpack for $49.99 you have added to your Amazon basket? Another person might have s…
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